Frequently Asked Questions
At the moment, we do not have a size guide for each brand as they have their respective measurements. For more information, please contact the brand's page directly for information.
We accept local debit/ATM cards and all major credit cards (Visa, Amex, Mastercard) and GCash.
For debit/ATM cards, you will need to activate your card for online purchases. You can check with your local provider on how.
All domestic orders are shipped via GoGo Xpress. For special handling, the customer will be contacted by our team for logistics.
Standard domestic shipments usually take 2-5 business days to arrive. Please note, time may vary due to weather or any unforeseen variables.
*Time may also vary whenever there are changes to COVID-19 protocols by the Philippine IATF.
A tracking number will be sent to your email once your order is on its way.
At the moment, no.
Please get in touch with us immediately.
Unfortunately, we are unable to modify, combine, or consolidate multiple shipments.
Unfortunately, after an order is placed we are unable to make any edits.
At the moment, we do not allow return of items due to sanitary issues/health concerns.
Please contact us as soon as possible so we can help resolve the issue. Exchange of items can only be done within 2 days of receiving item.
Unfortunately, we are unable to cancel any order once they are placed.
For questions and inquiries you can send us a message here.
Thank you for the interest. At the moment, we have been carefully selecting and curating brands and pacing launches as to not oversaturate our platform quickly. We try our best to give partner brands enough time to showcase themselves, build confidence, and grow among their peers instead of having the fear of being drowned out by others. We want the culture and community to evolve the best way we think it should which is through organic growth.